Legal
Terms of service
Terms governing use of the VitalForg platform.
Last updated: October 2026
1. Acceptance of terms
These terms apply to the use of VitalForg, headquartered in Abuja, Nigeria. By creating an account, creating a workspace or using the platform, you agree to them. When you sign up you are asked to agree to these terms and confirm you have read our Privacy policy, and your agreement is recorded. If you use VitalForg on behalf of an organization, you confirm that you have authority to bind that organization. Where an organization has a separate signed agreement with VitalForg, that agreement takes priority if it conflicts with these terms.
2. The platform
VitalForg is performance-data software for sports organizations and performance teams. It stores training, wellness and testing records, calculates workload and recovery indicators, and generates flags for staff to review. It is a business service and is not offered to consumers or individual athletes. The public demo uses only fictional data. Workspaces currently accept synthetic test data only.
3. Not medical advice
VitalForg is a data and analytics platform. Its indicators and flags are intended to support performance decision-making by qualified staff. They are not medical advice, a diagnosis or an injury prediction, and must not be the only basis for selection, medical or employment decisions. Organizations and individuals should consult qualified medical professionals for health and medical decisions.
4. Adults only
You must be 18 or over to create an account, and you confirm this when signing up. Organizations must not upload data about anyone under 18. Every athlete must have a date of birth, and the platform refuses anyone under 18, whether entered in the app, imported from a file or sent through the API. If we learn that data about a person under 18 has been stored, we delete it.
5. Accounts
Each person needs their own account, and accounts must not be shared. You are responsible for keeping your password secure. Tell us immediately at jennifer@vitalforg.com if you suspect unauthorized access. Workspace owners and admins decide who joins their workspace and which role each person has, and should remove access that is no longer needed.
6. Your organization’s responsibilities
Your organization decides what athlete data it puts into VitalForg and why, and VitalForg processes that data on your organization’s instructions. Your organization is responsible for:
- having a lawful basis to collect and use the data, including any health information;
- telling athletes clearly how their data is used before it is entered;
- entering accurate data, including each athlete’s correct date of birth;
- responding to athletes’ requests to access, correct or delete their data, using the export and deletion tools in the platform;
- deleting athlete data when it is no longer needed.
7. Acceptable use
You agree to use VitalForg only for lawful purposes. You must not:
- upload data you are not entitled to use, or data about anyone under 18;
- enter real athlete data into the public demo;
- try to access another organization’s workspace, bypass permission checks or rate limits, or test the platform’s security without our written permission;
- upload malicious code or overload the platform;
- resell the platform or use it for discriminatory or harmful purposes.
We may suspend access where needed to stop serious misuse or a security threat, and will tell you promptly.
8. API keys
Workspace admins can create API keys to send data to, or read data from, their own workspace. A key is shown once and then stored only as a hash, so keep it secret. Each key is limited to the permissions chosen for it and can be revoked at any time. The API applies the same rules as the app, including the 18+ rule. A submission with any invalid record is rejected in full with an explanation for each record, duplicates are rejected, and requests are rate-limited and logged. You are responsible for requests made with your keys until they are revoked.
9. Your data
Your organization keeps all rights in the data it puts into VitalForg. We use that data only to provide, secure and support the platform. We do not sell it or use it for advertising. VitalForg owns the platform, its methods and its documentation.
10. Fees
Fees and plan features are as agreed with VitalForg in writing for your organization.
11. Availability
We work to keep VitalForg available and to fix problems promptly, but we do not promise uninterrupted service unless agreed in writing. We may carry out maintenance and will try to give notice of planned downtime.
12. Ending use and deleting data
Before you stop using VitalForg, your organization can export athlete data using the platform’s export tools. A workspace owner can delete the workspace at any time, and any user can delete their own account. Deleted data is removed from the live platform and disappears from our encrypted backups when those backups expire. If a backup is ever restored, previously deleted records are deleted again before it is used.
13. Limitation of liability
VitalForg is provided to support, not replace, professional judgment. To the extent permitted by law, VitalForg is not liable for indirect or consequential loss, or for decisions made on the basis of indicators or flags. Nothing in these terms limits liability that cannot be limited by law.
14. Changes to these terms
We may update these terms. We will post changes on this page with a new date and tell account owners about significant changes by email before they take effect. If you do not agree to a change, you may stop using the platform.
15. Contact
Email jennifer@vitalforg.com or use our contact form.